You may return new, unopened items within 3 days after the shipper receives confirmation that your package has been delivered for a full refund.
Peathoven's Jewels will also pay the return shipping costs if the return is a result of an error (you received an incorrect or defective item), otherwise the return shipping cost is at the buyers expense.
You should expect to receive your refund within 2 business days of the package delievery. It may take a bit longer depending on the time it takes your bank to process the refund request.
If you need to return an item, please email Peathovenjewels@icloud.com with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. If an item is defective please include a picture and let us know if you would like a new one or if repairable we can fix it for you.
You may exchange an item within 1 day after the shipper receives confirmation that your package has been delivered. There is only 1 exchange per item. (if you exchange an item and receive the new one that new item can not be exchanged again).
Shipping cost for exchanged items is at the buyers expense.
Shipping is via USPS. There is a standard shipping cost of $5 unless you purchase $35 or more which gets you FREE SHIPPING!